Report your claim online or by phone, and check your claim details quickly and easily with our online system.
Find out how to report a claim and what information you need beforehand. You can report a claim online or by phone, 24 hours a day, seven days a week.
Sign into our online claims service to check your claim details, provide information and upload documents.
Find out how to resolve any issues you may encounter when submitting documents related to your claim.
You can save time later and receive your claim reimbursements more quickly by setting up direct deposit (electronic fund transfer).
See what kinds of photos we may ask for after you submit your claim.
If you have documents for someone else's existing claim or for a business, you can upload them online.
ICBC respectfully acknowledges that we are privileged to live and work on the traditional and ancestral homelands, both unceded and treatied, of Indigenous Peoples and Nations across British Columbia, each with their own unique traditions, histories and cultures.
We're committed to learning how to better partner with Indigenous communities to further reconciliation. We support employees on their individual paths towards reconciliation and encourage expressions of Indigenous culture at the workplace. We recognize that we are early in our reconciliation journey and will provide more information on the actions we're taking as we progress.